Privacy Policy 

Last Updated: November 2025

I Shoppee (“we”, “our”, “us”) operates the website https://ishoppee.com/
(“Website”).

This Privacy Policy explains how we collect, use, and protect your personal information when you purchase customised gifts or handmade invitations from us.

By using our Website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following information from customers during the order process:

A. Personal Information

  • Customer Name
  • Phone Number
  • Shipping Address
  • Customisation details such as: Couple Names, Marriage Date,
  • Additional details required for personalised products

Payment details
(Note: Razorpay processes your payment; we do not store card/UPI details.)

B. Automatically Collected Information

Our website may collect basic analytics and usage data through cookies to improve website performance and user experience.

2. How We Collect Information

Information is collected through:

  • Checkout forms
  • Customisation input fields
  • Basic website cookies
  • WhatsApp API (only when you contact us first)

We do not provide account creation or user login; no profile data is stored.

3. How We Use Your Information

Your information is used strictly for:

  • Customising your product
  • Processing and completing your order
  • Shipping and delivery
  • Contacting you regarding your order status

We do not use personal information for promotional or marketing messages without customer consent.

4. Payment Information

Payments are processed securely through Razorpay.
We do not store or access your card, UPI, or banking details.

Razorpay may collect and store certain information as per their own privacy policy.

5. Data Protection & Security (Mandatory)

We take reasonable and appropriate measures to protect your information from:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration

While we follow standard industry practices, no method of online transmission is 100% secure.

6. Sharing of Information (Mandatory)

We share your information only with trusted third parties involved in completing your order:

  • Razorpay — for secure payment processing
  • Delivery and logistics partners — to deliver your product

We do not sell, rent, or trade your personal information to any third party.

7. Contact Information

For privacy-related questions or data requests, you may contact us at:

📞 80724 24374

8. Updates to This Policy

We may update this Privacy Policy as our services, legal requirements, or business processes change.
Any changes will be posted on this page.